Business details
We are happy to help with orders, proposals, payments, refunds and anything else about our services.
Business name: Digital Gene
Email: info@digitalgene.in
Registered address: Kharadi, Pune, Maharashtra, India
Working hours: Monday to Saturday, 10:00 am to 7:00 pm IST (closed on Sundays and public holidays)
We reply to emails within 1 to 2 working days.
For complaints or grievances, including about your personal data, please write to info@digitalgene.in with the subject "Grievance". We acknowledge grievances within 48 hours and aim to resolve them within 30 days.
Let’s grow your business in Pune
Email us or send us a message. We reply within one working day — usually much sooner.
Send us an enquiry
Tell us a little about your business and what you want to achieve.
Frequently asked questions
How quickly will you respond?
We respond to all enquiries within one working day, and WhatsApp messages during business hours usually within the hour.
Can we meet in person?
Yes. We are based in Pune and happy to meet at our office or your location across Pune and PCMC.
What should I prepare for the first call?
Your website link, social media handles, any past campaign results and your main business goal. That is enough for us to give you useful advice on the first call.